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22% of CPOs intend to direct more resources towards supplier relationship management (SRM) in 2017, according to Procurement Leaders’ most recent Trend Report, highlighting the importance that CPOs are placing on improving the relationships their functions have with suppliers. A fully engaged supply base is vital to a procurement function. It can help deliver new […]

While the word innovation means different things to different organizations, companies are unanimous in agreement that, today, innovation needs to become the bedrock of the business – whether it’s a new piece of technology, a more efficient way of doing things, or simply a new approach that tackles an age-old problem. Businesses are increasingly turning

A good negotiator needs not just a repertoire of strategies, tactics and techniques, but also the experience to know when and how to deploy them. One strategy – the concession strategy – lies at the heart of every negotiation as it determines how you can manage the way a negotiation plays out. Yet the concept

As a procurement leader, it is important to ask the following questions: What do I know about our suppliers? What should I know that I don’t? Most businesses can tell you anything you want to know about their cust omers. Not only do companies know who their customers are, organisations also know their clients’ wants